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I have shared this story before, but several years ago I had a scary dad moment. I was sitting in my chair doing something on my laptop when my 6 year old son Elliott came in and told me a story about something that happened at school that day. He finished the story and began walking away, turning around as he walked off. I looked up just in time to see a face, sad and dejected, that upended me.
The face of a child who knew an important story in his life wasn't Important enough to draw his dad away from his work. Or more likely, away from some social media or a sports website. I made a commitment in that moment of shame and embarrassment - when I hear one of my kid's voices I will look up and listen. I'm sure I haven't been perfectly faithful to that commitment, but the awareness I gained in that moment has helped me be a part of conversations I'm sure I would have totally missed in the years since. And that goes beyond my son. I am a part of a training this week: CHATS (Connecting Humans and Telling Stories). I've been a part of several of these. But one thing about these experiences that never stops amazing me is just how important it is for people to feel listened to. It's always rewarding, and yet, at the same time sad, seeing subtle looks of disbelief on people's faces as other people embrace their stories. As if they have spent most of their lives telling stories to people who refused to look up from their laptops. I told the group yesterday that it is always fulfilling for me to see beauty come alive in a diverse group of people sharing stories with one another and not one story is too diverse to be heard and treasured by the collective diversity. But, I also told them, it breaks my heart for the giant world of people outside our little room carrying stories they long to share with people who have no longing whatsoever to hear them. Being unheard. It may be one of the quietest forms of torture. Being heard. It may be one of the sweetest kinds of relief. A relief that is so ever pervasive in these CHATS experiences. On the way to my CHATS experience, I stopped at Virginia Tech and took my now college freshman, Elliott, to lunch. Sitting at lunch, I had no laptop or phone open, and I asked him, "What's been the hardest part of transitioning from high school to college several hours away from home?" We had a nice talk. And it wasn't lost on me just how different the look on his face was in that moment than it was on the face of that dejected 6 year-old walking away unheard. It's never too late to be curious. It's never too late to ask questions. So many people base their worth on the willingness of others to hear their stories. Please, ask someone to hear their story today. Let someone know today that they are worthy of shutting the laptop, putting down the phone. We need to know, that as we scroll through the stories on our devices, we are missing the most important stories of all.
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Robert "Keith" CartwrightI am a friend of God, a dad, a runner who never wins, but is always searching for beauty in the race. Archives
December 2025
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